Cancellation policy

If I book to attend BiCon and then I have to cancel, will I get a refund?

As far as possible, we will give people their money back. We do not want to make a profit from anyone who has had to cancel their booking.

We will, however, have to deduct any costs which we have had to pay. For example, if you had booked a bedroom, we might not be able to find someone else to take your place, and still have to pay the venue for the reserved room. If you had paid by PayPal and/or want a refund paid by Paypal, we will have to deduct the Paypal commission. We may also make an administrative charge to cover our own costs in dealing with your booking and the refund.

We will try to make any refunds as soon as possible, but you may have to wait until after the event before we are able to do so. Please note that we will only be able to give you a refund if you tell us before the event that you are cancelling, preferably by emailing us at bookings@deleted.